Privacy Policy

Polka Dot Teapot Privacy Policy

Our contact details

Name: Polka Dot Teapot Designs

E-mail: polkadotteapotdesigns@gmail.com

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
Browsing details, such as cookies, are automatically collected from your internet browser
Financial information when payments are processed

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To purchase our products
To communicate with us
To receive information from us, such as special offers by joining our mailing list

When a purchase is made, or attempted to be made, we collect other information such as contact details, payment details and address details. This is your order information. Your order information is used to process and dispatch your order, communicate with you

We may share this information with third parties, such as payment services (for example PayPal), shipping companies and our website host Shopify.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting polkadotteapotdesigns@gmail.com

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored within out website

We keep this information for our order records, until we are asked to delete it.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at polkadotteapotdesigns@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at polkadotteapotdesigns@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk